Thredup Customer Service Number | Office Address, Toll Free Helpline Number, Email ID

Thredup Customer Service Number | Office Address, Toll Free Helpline Number, Email ID, Website and contact phone number is listed below with Thredup registered, payment, mailing and postal office address, telephone numbers, fax number, customer support number, email id and other related contact information of Thredup.

If you are searching customer support phone number of Thredup or Thredup 1-800 contact numbers and toll free 1-800 phone numbers Thredup; so, as this page we are providing the full contact details of Thredup customer service department. The customers can find Thredup customer service contact numbers with reference of the official website. Through which any users can easily contact to the Thredup customer service department concerning all kinds of information and inquiries regarding Thredup online order, status, payments, account, etc.

Thredup Customer Service Contact Details

The customers who want to share their feedback and reviews with the Thredup can use the various contact modes we are sharing in this article. In case of having queries, complaint, suggestion, enquires regarding Thredup, the customers can use the customer support anytime listed below.

Thredup Customer Service Phone Number:

  • (617) 575-9676

Thredup Customer Service Email ID:

Thredup Corporate Headquarters HQ Office Address:

  • Address: thredUP Inc., 114 Sansome Street, 5th Floor, San Francisco, CA 94104, United States
  • Telephone Number: N/A
  • Fax Number: N/A
Important Links of Thredup Service and Support:

Click here to Career

Click Here to FAQ

Thredup Official Website:

The corporate headquarters and mailing office address, customer service phone number, email and postal address of Thredup customer care service center and Thredup customer support number is listed above. The contact phone number of Thredup customer care service number may or may not be toll free.

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  1. I sent a clean out bag into thredup towards the end of June. Your site mentioned you were able to sort thru on July 18. How do I see my credit towards purchases?
    Thank you,

  2. I orderd an item thinking I would get a discount (because it should the discount was working while my items were in the cart) but I was charged the full amount on my card? I was charged $20 more. SCAM! Stay away from ThreadUp

  3. Hey guys, I ordered a thredup bag a few months ago. It’s been WAAY longer than 16 weeks that is saying it takes to receive these bags. What’s going on?

  4. My friend was ordering a dress under her account. She is a first time customer and while she was in the process of ordering it showed that the promo code for the $10 off was applied. And she wanted 2 day express shipping so it showed it was applied also. I used my credit card information in checkout and before submitting her purchase I looked it over and it showed it would be added and the amount was correct. After purchase the receipt showed that her $10 was not taken off and the 2 day express shipping wasnt applied to the order either. I want the order fixed and to be contacted or me and my friend will no longer be customers and take our business elsewhere! And I we both will be writing a review if not fixed that thredup is scamming

  5. Address 12530 oxford la. You have charged me over 300. Oops dollars for a 60.00 order. I have tried in the past 6 months placing orders through amozon and no one seems to know nothing about and now you have the never to over cgHargett me 300 dollars. Sounds l8ke you found past orders that I never got me at 8048372235 or email me at

  6. I just received my order and none of it fit. Can you place money back on card when I send items back.

  7. Hi,
    I used code GORGEOUS40 for 40% off my first order and the discount showed when I was checking out, then as soon as the order went through it showed I paid full price. My order # is 7828126. It shows I paid $142.94 but with the discount I should have only paid $92.94.
    I looked all over the website and through the email confirmation and could not find a place to cancel my order, as I will not be purchasing it for full price.

    Please either refund my order or take off the $50. Thank you.

  8. This was a small company that excelled. At this point I really feel that they need to have a customer service team to field calls. They don’t have that, and so we are left to wonder and wander. Rosemarie, your entry here makes me very nervous. I am about to use a code, don’t have much money, but hey, a woman is entitled to a shirt or two here and there right? I am so afraid that I might be charged full price, now that I’ve read this. I haven’t been to their site in quite awhile, so they sent me a promotional code saying take 10% off of your order with this code. I applied the code and it seems to have taken off what it was supposed to take off, but I’m worried that I will experience what you’ve experienced. Their return policy is absurd. The three options? none of them work in our favor. They work in their favor. Let’s say I paid a total of eight dollars plus their high shipping cost for an order. I get it, and it doesn’t fit or isn’t what I thought it would be. My best option, or to have my money reverted to my card is to purchase a nine dollar shipping label? What sense does that make? So I’m paying more to ship it back to them than my refund? Or at least most of it. In essence, I’m only getting back approximately three dollars or so. Come on. You’ve got to be kidding me.There are definitely some problems with thredUP, and they need to pay attention. Customers are the heart of any business, and if they don’t treat us with care, they WILL lose us. Happens all the time. The Internet is now jampacked with sites like theirs. Online resale. Look at eBay! You can find any and everything on eBay. Now sure threadUp is nice, because you can find designer clothing at a fraction of the price, but I’ll bet you if I were to google “Sites like thredUp” I would end up with at least 8 to 10 sites that do what they do. I’m sorry you’ve had this experience, and worse yet, can’t get ahold of anyone to help you!

  9. Good day

    I signed up with ThredUp and its telling me this “Thank you, we will notified you by email as soon as our service is available in your country”

    Please note I do not request for items to be sent to other country, I always shop in USA only while i am overseas.

    Kindly take into consideration that sometimes USA people have to work overseas and do not have time to shop in USA, so when they are able they will shop online upon returning back to USA.

    Do not assume because we are shopping from overseas we want international shipping.


  10. Please send me the number I could reach someone on the east coast
    DIRECT 24/7 NUMBER 347 975 6138

  11. I have submitted two bags to Thread up and the return on those bags has been disappointing. However, more disappointing is when I start getting emails about bags that I did NOT submit and I can’t get ahold of anyone to correct the error. I have tryed chat, email, phone, but I get no response. I am sure the person that submitted that bag is going to wonder what happened to it but they aren’t going to have any more luck finding out than I did in getting a response.

    Don’t deal with them!!!!

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